The request will be then sent to Steam, who will reply to you soon. You’ll need to fill in a few details explaining why you want a refund. On the new page will be a set of options, including I would like a refund. Next, find the game you want to refund in the history list and click it. From this new page, click V iew Purchase History, which is the top item in the ‘Store & Purchase History’ section. Click this, and select Account Details from the drop-down menu. In the top right corner of the Steam client will be your Steam username. You’ll need to access your account history to request a refund. If that applies to you, then you’ll be able to get your money back. Ideally you need to claim a refund within 14 days of purchase, too. You can only get a refund on a Steam game if you bought it directly from the Steam store, and you’ve played for less than two hours.
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